Hey everyone, a quick heads-up: we’re making a change to how you try out our paid plans.
Starting today, we're phasing out our 14-day free trial for paid features and introducing a 14-day, no-questions-asked refund policy in its place.
Now, let's be clear: our generous free plan isn't going anywhere. You can still use Fivemanage and all its core features for free, forever, up to the included storage limit. This change is purely about how you test-drive the paid plans when you're ready to upgrade.
So, why the change?
Our free plan is the perfect, no-pressure way to get started with our service. But the separate 14-day trial for paid tiers was creating unnecessary overhead. It used up a lot of our resources (like extra storage and support) for accounts that often ran into payment issues or went inactive right after the trial ended.
We realized a simpler, more direct approach is better for everyone.
- For new users: Start with the free plan for as long as you want.
- When you need more power: Upgrade to a paid plan. You can use it to its full potential, and if you're not happy within 14 days, you get a full refund.
This switch allows us to focus all our energy and resources on improving the platform for our active community—both free and paid users. It means better stability, faster support, and more resources to build the features you've been asking for.
We're confident this is a more straightforward and sustainable model that gives you a risk-free way to upgrade while ensuring we can continue to grow the service for years to come.
Thanks for your understanding and for being part of our community.